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Why “just hire more” doesn’t fix a short-staffed clinic
Every Practice Manager has heard the advice, usually from someone who has never had to run the roster: you’re short-staffed — just hire more people. So you do. You write…
Learn more about how we give Australian General Practice the chance to fight and thrive, we do this by creating General Practice Heroes. Our core values guide our decisions and actions, as we strive to help our clients achieve their goals and succeed in a constantly evolving healthcare landscape.
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Offsite vs Local Hiring for General Practice: The Honest Comparison
Offsite vs Local Hiring for General Practice: The Honest Comparison If you’ve considered offsite Practice support for your clinic and felt a flicker of hesitation, that’s not a flaw —…
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The Hidden Cost of an Empty Seat in Your Practice
When a role sits unfilled, the number most Practices look at is the salary they’re not paying. It feels like a saving. But the real cost of understaffing a GP…
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How long does it really take to fill a GP reception role?
Ask most Practice Managers how long it takes to fill a front-desk role and they’ll say “a few weeks.” Then they’ll think about the last time they actually did it,…
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The Empty Seat Is Not a Hiring Problem. It’s a Speed Problem.
If you are the one covering the front desk when someone calls in sick, this is for you. You know the pattern. Someone is away. Someone resigns. The roster opens…
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Why a Busy Admin Team Does Not Always Mean a Well-Running GP Clinic
In many GP clinics, a busy admin team is seen as a sign of commitment and hard work. But constant busyness can also be a warning sign that workflows are…
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Why Growing Clinics Start to Feel Harder to Run
Growth is supposed to feel like progress. More patients. More appointments. More doctors. More momentum. But for a lot of clinics, growth does not feel lighter. It feels heavier. The…
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What Breaks First in Your GP Clinic? Free Webinar for Practice Managers
Every GP clinic has a pressure point. Sometimes it starts with admin backlog, missed follow-ups, poor workflow handoffs, or a team that’s simply doing too much for too long. This…
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The Ultimate “Offsite” Staff Task List
138 Tasks That General Practices Can Outsource For Higher Productivity
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